Modu | Global Services & Support

Global Services
& Support

MODU services ensure the process of integrating all domain and functionality tools into various automation layers in order to have unified interface for all workflows. We offer a range of different support and services that can be tailored to suit your organization’s requirements.

MODU ultimate goal is to ensure your equipment meets your expectations at all times and get the best ROI throughout the service life of your equipment. We are here to help you!

Customer Hotline Service

Based on your needs, we will jointly determine the appropriate level of support, availability and response time. Your one point contact engineer has all the information about your line and will perform the initial diagnostic analysis using a knowledge database of solutions to quickly resolve known and recognized errors. With the right hardware and communication setup, we can remotely access and troubleshoot your production line, thus minimizing valuable downtime.

Continuous Improvement

We have 25 years of experience in processes, system analysis and line design to support your continuous improvement needs in case you need to make changes in your production line. We offer stream analysis to align your equipment with production and process requirements. Our analysis includes present state, gap and frequency, highlighting any bottlenecks and potential improvements in making sure that we reach your targets.

Pre-studies and Simulation

Our extensive knowledge of processes comes from over 25 years of working closing with machine manufacturers and producers in a wide variety of industries. Identifying customer needs, mapping value streams, creating optimized flows and solutions are all integral parts of our approach to manufacturing. With the help of a simulation model & tools we can optimize an existing or future layout which enables your organization to optimize and verify system capacity at the most accurate conclusions